Refunds 
Kristal’s Place of Style does not offer refunds and issues store credit on approved return items. There are no exceptions on this matter. 

If you are unhappy with the merchandise received, you can request to make a return within 7 days of receipt by visiting our returns center at kristalsplaceofstyle@gmail.com . Once your items have been received and inspected, a store credit will be issued via email.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please note: You must reach out to us within 7 days of the delivered date or your request for evaluation will be voided.

Exceptions / non-returnable items
Jewelry, Eyelashes, Swim Wear, and Lingerie are Final Sale and non-returnable. 

Sale items are FINAL SALE and are not eligible for return.

Exchanges
At this time we do not offer exchanges. The fastest way to ensure you get what you want is to return the item you purchased and make a separate purchase for the new item.

Returns

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. Items returned after 7 days will not be accepted and are not eligible for return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with original tags in tact, and in its original packaging. Kristal’s Place of Style  will not accept merchandise that is returned soiled or with signs of wear. 

If your return is accepted, we’ll send you a return shipping label within 24-48 of your request, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at kristalsplaceofstyle@gmail.com